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Refund Policy
I want you to be completely satisfied with your purchase. However, I want to maintain the cleanliness and sanitation of the products therefore due to this reason ALL sales are FINAL so please be sure you are reviewing your order prior to finalizing your checkout. I do NOT accept returns or exchanges.
LOST/STOLEN/NOT RECEIVED ITEMS
Once your package has been shipped a valid tracking number will be provided to you via email. You may check the status of your order via USPS.COM. For if any reason your package does not make it or is stolen/lost in U.S Mail. MixBetterCurlz is NOT responsible. Once a package shows that it has been scanned into the USPS system, they are responsible for your package. If you do not receive your merchandise or miss the delivery, please contact USPS.COM or visit your local post office and provide them with the tracking number that was provided to you, and they will further assist you in retrieving your merchandise or filing a claim.
DISCLAIMER
If you notice your product to be defective, please contact us Immediately within 3 days of the purchase. We will exchange the product only if it shows no signs of being worn. The hair cannot be brushed, combed, cut, taken out of the bundle or tried on, nor processed in any way.